At Creation Consumer Finance Limited, we help customers buy the things they want, like electrical items, furniture and cars, and we allow people to spread the cost of their monthly insurance premiums. We offer retail financing, engine financing, loans and insurance premium financing on behalf of our partners such as DFS, Currys PC World, Dreams, Three, SCS and many others. Whether you`ve taken over the money for your online or in-store purchase or are distributing your insurance premiums, our online account management tool will help you manage the accounts you manage with us. The FAQ feature can help you with general requests. If you need extra help, our friendly UK customer service team can be reached by phone. With more than 45 years of experience and the support of a global banking group, BNP Paribas, we are proud to have helped more than 4 million customers to be in good hands. Learn more about our customer service. If you have made a purchase of such a trader and you have decided to pay for your goods on the basis of financial resources, Creation can quite be the supplier of this financing. SMS is part of our post-sales survey to ensure that our partners` customers are satisfied. Between these two companies, Creation issues credit cards, memory cards, personal loans and personal financing directly to customers and through high-street dealers. Take a look at some of the partners Creation works with. Transfer money with the following sorting code and account number. Make sure you include your creation account number and contract number as a reference.
You will find this on your contract and in the greeting documents you have received, calls can be recorded. If possible, use contactless to pay for purchases. You don`t need to touch the payment terminal or exchange cash, which is safer for you. From April 1, 2020, the limit for contactless payments will be increased from 30 to 45 USD to reduce the number of opportunities needed to reduce Mo-Fr terminals: 8:30 – 17:30 Saturday: 8:30 – 17:00 Sunday: Closed the Financial Ombudsman Service Exchange Tower London E14 9SR. We are committed to excellent customer service and we want to get it right the first time. Whether you`re not satisfied with the service you`ve received or are happy, we`d love to hear from you. If things go wrong, we want to know, so tell us what happened, and we will do our best to correct it. Just check your balance, look at up-to-date transactions, pay, manage debits and more. All complaints will be dealt with fairly and impartially and any information you give us will be treated confidentially. Once the complaint is received, we will record and confirm it within 5 business days.
A copy of our complaint procedure will also be sent along with our schedules and how we handle complaints. We strive to provide excellent customer service.
Posted in: Uncategorized